Eurobio Scientific Team
Preguntas frecuentes
Usted pregunta, nosotros respondemos
Nos gustaría ayudarle.
Our team support (FR)
Hotline
Monday to Thursday: 9:00 AM to 6:00 PM Friday: 9:00 AM to 4:30 PM
Suspended microparticles in culture medium:
Heat to 37°C (using a water bath or incubator). If particles persist, contact the Hotline at +33 1 69 79 18 18.
Order issues (not delivered, wrong reference, incorrect temperature)
Contact the Hotline at +33 1 69 79 18 18
Our team
Export
Monday to Thursday: 9:00 AM to 6:00 PM Friday: 9:00 AM to 4:30 PM
¿Qué debo hacer si los productos se entregan descongelados?
Esto depende del producto, así que comprueba las recomendaciones sobre tensión. data sheet.
¿Qué debo hacer si mis productos no han sido entregados?
Our team
Marketing
¿El producto deseado no está disponible en el catálogo?
Eurobio Scientific is an expert in the production of cell culture products and can carry out your production according to your needs, contact our sales team.
¿Qué controles se realizan en sus productos?
Our Products
Cornea
We have developed devices to preserve the cornea in organoculture (at 31°C) or in hypothermia (4°C).
Plazo de entrega :
Todos nuestros pedidos se fabrican en nuestro taller de producción de Les Ulis (Francia).
- For deliveries in France: orders are shipped upon receipt of the order form, except if your order reaches us after Wednesday afternoon.
Delivery time: approximately 2 days upon receipt of the order form.
- For deliveries to other destinations: orders are shipped only on Mondays and Tuesdays from 3:30 p.m. for delivery the next day to your premises. If your order exceeds a certain quantity, it can be sent upon receipt of your order form, but for this, please contact our services: export@eurobio-scientific.com
Plazo para los medios de comunicación
Order France: adv@eurobio-scientific.com
Order other destinations: export@eurobio-scientific.com
Estabilidad del producto
All the answers on the stability of our products before opening are available on the technical sheets. If you have any doubts, please contact us at this address: hotline@eurobio-scientific.com
Our Products
Cultivo celular
¿Es posible fabricar soluciones de cultivo celular a medida?
Eurobio Scientific ofrece una experiencia única en Francia en la producción de soluciones personalizadas para investigadores.
Our specific formulations comply with European Pharmacopoeia requirements and are available within 6 to 8 weeks. A minimum volume is required.
Si desea más información, póngase en contacto con nuestro equipo.
¿Cuál es el nivel de endotoxinas en el FBS?
We have various batches of FBS with low levels of endotoxin. We also offer a specific reference, CFVSVF17, with a very low level of endotoxin (<1 EU/mL), particularly suitable for sensitive cells. Researchers have the option to test different lots to identify the one that best meets their specific needs.
