Eurobio Scientific Team
FAQs
Sie fragen, wir antworten
Wir würden Ihnen gerne helfen!
Our team support (FR)
Hotline
Monday to Thursday: 9:00 AM to 6:00 PM Friday: 9:00 AM to 4:30 PM
Suspended microparticles in culture medium:
Heat to 37°C (using a water bath or incubator). If particles persist, contact the Hotline at +33 1 69 79 18 18.
Order issues (not delivered, wrong reference, incorrect temperature)
Contact the Hotline at +33 1 69 79 18 18
Our team
Export
Monday to Thursday: 9:00 AM to 6:00 PM Friday: 9:00 AM to 4:30 PM
Was muss ich tun, wenn die Produkte aufgetaut geliefert werden?
Dies hängt vom jeweiligen Produkt ab, prüfen Sie also die Spannungsempfehlungen. data sheet.
Was soll ich tun, wenn meine Produkte nicht geliefert wurden?
Our team
Marketing
Ist das gewünschte Produkt nicht im Katalog vorhanden?
Eurobio Scientific is an expert in the production of Zellkulturprodukte and can carry out your production according to your needs, contact our sales team.
Welche Kontrollen werden bei Ihren Produkten durchgeführt?
Our Products
Cornea
We have developed devices to preserve the cornea in organoculture (at 31°C) or in hypothermia (4°C).
Lieferzeiten:
Alle unsere Aufträge werden in unserer Produktionswerkstatt in Les Ulis (Frankreich) hergestellt.
- For deliveries in France: orders are shipped upon receipt of the order form, except if your order reaches us after Wednesday afternoon.
Delivery time: approximately 2 days upon receipt of the order form.
- For deliveries to other destinations: orders are shipped only on Mondays and Tuesdays from 3:30 p.m. for delivery the next day to your premises. If your order exceeds a certain quantity, it can be sent upon receipt of your order form, but for this, please contact our services: export@eurobio-scientific.com
Fristen für die Medien
Order France: adv@eurobio-scientific.com
Order other destinations: export@eurobio-scientific.com
Stabilität des Produkts
All the answers on the stability of our products before opening are available on the technical sheets. If you have any doubts, please contact us at this address: hotline@eurobio-scientific.com
Our Products
Zellkultur
Ist es möglich, maßgeschneiderte Zellkulturlösungen herzustellen?
Eurobio Scientific bietet ein in Frankreich einzigartiges Know-how in der Herstellung von maßgeschneiderten Lösungen für Forscher.
Our specific formulations comply with European Pharmacopoeia requirements and are available within 6 to 8 weeks. A minimum volume is required.
Für weitere Informationen wenden Sie sich bitte an unser Team.
Wie hoch ist der Gehalt an Endotoxinen in FBS?
We have various batches of FBS with low levels of endotoxin. We also offer a specific reference, CFVSVF17, with a very low level of endotoxin (<1 EU/mL), particularly suitable for sensitive cells. Researchers have the option to test different lots to identify the one that best meets their specific needs.